Frequently Asked Questions
Everything you need to know about protecting your style.
How do I determine my correct size?
Hairbrella products are designed with an adjustable elastic band to provide a 'one size fits most' experience. For specific measurements on our hats and rainwear, please refer to the Size Guide located on each product page.
What is the Hairbrella 100% Waterproof Guarantee?
Our products feature a lightweight, waterproof microfiber shell and a satin-lined interior. This combination ensures that your hair stays completely dry and frizz-free, even in heavy downpours.
How should I care for and wash my Hairbrella?
To maintain the waterproof integrity of the fabric, we recommend hand washing in cold water with mild detergent. Lay flat to air dry. Do not bleach or use a machine dryer.
What is your return and exchange policy?
We want you to love your look. If you are not satisfied, we accept returns and exchanges on unworn items in their original packaging within 30 days of purchase.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping times vary by location.
Do you offer wholesale opportunities for salons and boutiques?
Yes, we love partnering with retailers. Please contact our wholesale department through our contact form to receive our current line sheet and pricing information.